{"id":745,"date":"2021-08-10T21:42:19","date_gmt":"2021-08-10T13:42:19","guid":{"rendered":"http:\/\/www.lisaeats.com\/?p=745"},"modified":"2022-04-01T10:33:58","modified_gmt":"2022-04-01T02:33:58","slug":"how-to-improve-qa-performance","status":"publish","type":"post","link":"http:\/\/www.lisaeats.com\/2021\/08\/10\/how-to-improve-qa-performance\/","title":{"rendered":"AIMA\uff1a\u5982\u4f55\u901a\u8fc7\u8d28\u91cf\u6307\u6807\u63d0\u9ad8QA\u7684\u7ee9\u6548\uff08\u8bd1\uff09"},"content":{"rendered":"
\n\u8bd1\u8005\u6309\uff1a<\/strong> QA\u5728\u56e2\u961f\u7684\u4ef7\u503c\u603b\u662f\u88ab\u8d28\u7591\uff0c\u672c\u6587\u5229\u7528\u7b80\u5355\u7684AIMA\uff08\u5206\u6790\u3001\u5f71\u54cd\u3001\u5ea6\u91cf\u3001\u6f14\u793a\uff09\u56db\u4e2a\u6b65\u9aa4\uff0c\u4ecb\u7ecd\u5982\u4f55\u5c06QA\u7684\u5de5\u4f5c\u91cd\u5fc3\u653e\u5728\u8ddf\u56e2\u961f\/\u9879\u76ee\u7684\u8d28\u91cf\u6307\u6807\u5173\u8054\u7684\u5de5\u4f5c\u4e0a\uff0c\u901a\u8fc7\u8d28\u91cf\u6307\u6807\u6765\u63d0\u9ad8QA\u7684\u7ee9\u6548\uff0c\u4f53\u73b0QA\u7684\u4ef7\u503c\u3002<\/p>\n
\u539f\u6587\u4e3a\u8461\u8404\u7259\u8bed\uff0c\u6a21\u578b\u91cc\u7684AIMA\u5206\u522b\u6765\u81ea\u4e8e\u56db\u4e2a\u6b65\u9aa4\u7684\u8461\u8404\u7259\u8bed\u9996\u5b57\u6bcd\uff1a<\/p>\n
\n
- \u5206\u6790 An\u00e1lise <\/li>\n
- \u5f71\u54cd Impacto<\/li>\n
- \u5ea6\u91cf Metrifica\u00e7\u00e3o<\/li>\n
- \u6f14\u793a Apresenta\u00e7\u00e3o<\/li>\n<\/ul>\n
\u82f1\u6587\u539f\u6587\uff1aAIMA: How to increase the performance of QA Analysts through indicators<\/a>\uff0c\u4f5c\u8005\uff1aJonas Davila<\/a><\/p>\n<\/blockquote>\n
\n\u968f\u7740\u8d8a\u6765\u8d8a\u591a\u7684\u516c\u53f8\u4f7f\u7528 KPI\u6307\u6807\u6765\u8861\u91cf\u8f6f\u4ef6\u8d28\u91cf\uff0c\u8d28\u91cf\u5206\u6790\u5e08\uff08QA\uff09\u8fce\u6765\u4e86\u66f4\u591a\u7684\u673a\u4f1a\u3002 QA\u5de5\u4f5c\u6709\u5f88\u591a\u7684\u53ef\u80fd\u6027\uff0c\u6bd4\u5982\uff1a\u88ab\u5b89\u6392\u5728\u5b9e\u8df5\u5b9a\u4e49\u4e0d\u660e\u786e\u7684\u56e2\u961f\u6216\u7ec4\u7ec7\uff0c\u6216\u8005\u662fQA\u89d2\u8272\u804c\u8d23\u4e0d\u6e05\u6670\u7684\u56e2\u961f\u3002<\/p>\n
QA\u8981\u5f00\u5c55\u7684\u6d3b\u52a8\u8ddf\u56e2\u961f\u5177\u4f53\u60c5\u51b5\u6709\u5173\uff0c\u4f46\u53ef\u4ee5\u4f7f\u7528\u4e00\u79cd\u65b9\u6cd5\u8f7b\u677e\u5730\u5c06\u6539\u8fdb\u70b9\u53ef\u89c6\u5316\uff0c\u4ece\u800c\u5feb\u901f\u4e3a\u516c\u53f8\u548c\u56e2\u961f\u589e\u52a0\u4ef7\u503c\u3002 \u56e0\u6b64\uff0c\u5f53QA\u5728\u8d28\u91cf\u6d41\u7a0b\u6ca1\u6709\u660e\u786e\u5b9a\u4e49\u7684\u56e2\u961f\u4e2d\u5de5\u4f5c\u65f6\uff0c\u9700\u8981\u601d\u8003\u4ee5\u4e0b\u4e24\u4e2a\u95ee\u9898\uff1a<\/p>\n
\n
- \u201c\u4f60\u5c06\u5982\u4f55\u4e3a\u56e2\u961f\u589e\u52a0\u4ef7\u503c\uff1f\u201d<\/li>\n
- \u201c\u4f60\u5c06\u8981\u5f00\u5c55\u4ec0\u4e48\u6d3b\u52a8\uff1f\u201d<\/li>\n<\/ul>\n
\u7b54\u6848\u901a\u5e38\u662f\u76f8\u540c\u7684\uff1a\u4e86\u89e3\u4e0a\u4e0b\u6587\u5e76\u786e\u5b9a\u6539\u8fdb\u70b9\u3002 \u901a\u8fc7\u8fd9\u79cd\u65b9\u5f0f\uff0c\u53ef\u4ee5\u4f7f\u5f97\u884c\u52a8\u5177\u6709\u6218\u7565\u6027\uff0c\u56e0\u4e3a\u4efb\u4f55\u4e0d\u57fa\u4e8e\u4e8b\u5b9e\u548c\u6570\u636e\u7684\u58f0\u660e\uff0c\u65e2\u4e0d\u53ef\u80fd\u662f\u56e2\u961f\u51b3\u7b56\uff0c\u4e5f\u5f88\u53ef\u80fd\u65e0\u6cd5\u5b9e\u73b0\u3002 <\/p>\n
AIMA\u65b9\u6cd5<\/h2>\n
\u4e3a\u4e86\u652f\u6301\u8fd9\u4e2a\u6539\u8fdb\u8fc7\u7a0b\uff0c\u4e0b\u9762\u5c06\u4ecb\u7ecd AIMA\uff08\u5206\u6790\u3001\u5f71\u54cd\u3001\u5ea6\u91cf\u548c\u6f14\u793a\uff09\u65b9\u6cd5\uff1a<\/p>\n
<\/p>\n
\u5206\u6790<\/h4>\n
\u7b2c\u4e00\u6b65\uff0c\u6536\u96c6\u5c3d\u53ef\u80fd\u591a\u7684\u4fe1\u606f\u5e76\u505a\u7b14\u8bb0\u3002 \u901a\u8fc7\u6709\u76ee\u7684\u5730\u89c2\u5bdf\uff0c\u53ef\u4ee5\u786e\u5b9a\u6539\u8fdb\u70b9\uff0c\u53ef\u4ee5\u901a\u8fc7\u4e0e\u56e2\u961f\u7684\u4efb\u4f55\u4e92\u52a8\uff08\u4f8b\u5982\u4f1a\u8bae\u6216\u4eea\u5f0f\uff09\u627e\u5230\u6539\u8fdb\u70b9\u3002<\/p>\n
\u6b64\u5916\uff0c\u7ed3\u5bf9\u662f\u4e00\u79cd\u5f88\u597d\u7684\u4ea4\u6d41\u65b9\u5f0f\uff0c\u80fd\u591f\u52a0\u901f\u5bf9\u9879\u76ee\u548c\u516c\u53f8\u4e2d\u4f7f\u7528\u7684\u6280\u672f\u7684\u7406\u89e3\u3002<\/p>\n
\u672c\u6b65\u9aa4\u83b7\u53d6\u8f93\u5165\uff0c\u4ee5\u8bc6\u522b\u6211\u4eec\u53ef\u4ee5\u8f7b\u677e\u589e\u52a0\u4ef7\u503c\u7684\u70b9\u3002<\/p>\n
\u5f71\u54cd<\/h4>\n
\u4e0b\u4e00\u6b65\u5c06\u662f\u901a\u8fc7\u89e3\u51b3\u9700\u8981\u9891\u7e41\u8fd4\u5de5\u7684\u6700\u660e\u663e\u7684\u65e5\u5e38\u95ee\u9898\u6765\u589e\u52a0\u4ef7\u503c\u3002 \u8981\u6539\u8fdb\u7684\u59cb\u7ec8\u662f\u90a3\u4e9b\u91cd\u8981\u800c\u96be\u4ee5\u6539\u8fdb\u7684\u5730\u65b9\uff0c\u901a\u5e38\u9700\u8981\u6295\u5165\u5f88\u591a\u7cbe\u529b\u548c\u65f6\u95f4\uff0c\u5982\u679c\u4e0d\u5b8c\u6210\uff0c\u53ef\u80fd\u4f1a\u5f71\u54cd\u4ea7\u54c1\u6216\u4e1a\u52a1\u3002<\/p>\n
\u53ef\u4ee5\u6839\u636e\u4ee5\u4e0b\u51e0\u70b9\u6765\u6307\u5bfc\u4f60\u7684\u884c\u52a8\uff1a<\/p>\n
\n
- \u4e0e\u56e2\u961f\u5efa\u7acb\u4fe1\u4efb\u5173\u7cfb\uff1b<\/li>\n
- \u57fa\u4e8e\u6700\u7ec8\u7528\u6237\u7684\u4f53\u9a8c\u6765\u5236\u5b9a\u51b3\u7b56\uff1b<\/li>\n
- \u8ba8\u8bba\u9009\u5b9a\u7684 KPI\uff1b<\/li>\n
- \u5fc5\u8981\u65f6\u4e0e\u9879\u76ee\u5e72\u7cfb\u4eba\u4fdd\u6301\u4e00\u81f4\u3002<\/li>\n<\/ul>\n
\u901a\u8fc7\u8fd9\u4e9b\u5b9e\u8df5\uff0c\u4f60\u5c06\u6709\u66f4\u591a\u7a7a\u95f4\u63d0\u51fa\u53d8\u66f4\u548c\u65b0\u7684\u89e3\u51b3\u65b9\u6848\uff0c\u4e3a\u4ea4\u4ed8\u8d28\u91cf\u505a\u51fa\u91cd\u5927\u8d21\u732e\u3002<\/p>\n
\u5ea6\u91cf<\/h4>\n
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\u8981\u6620\u5c04\u7684\u6307\u6807\u53d6\u51b3\u4e8e\u8981\u5b9e\u73b0\u7684\u76ee\u6807\uff0c\u4f8b\u5982\u4ee3\u7801\u8986\u76d6\u7387\u3001\u751f\u4ea7\u4e2d\u53d1\u73b0\u7684\u7f3a\u9677\u548c\u5708\u590d\u6742\u5ea6\u3002<\/p>\n
\u901a\u8fc7\u6307\u6807\uff0c\u6211\u4eec\u53ef\u4ee5\u5c55\u793a\u6240\u5f00\u5c55\u5de5\u4f5c\u7684\u53ef\u9760\u6027\u548c\u4e00\u81f4\u6027\uff0c\u5e76\u5c06\u5176\u7528\u4f5c\u5236\u5b9a\u6218\u7565\u51b3\u7b56\u7684\u8f93\u5165\u3002<\/p>\n
\u6f14\u793a<\/h4>\n
\u8fd9\u662f\u975e\u5e38\u5173\u952e\u7684\u4e00\u6b65\u3002 \u901a\u8fc7\u6f14\u793a\uff0c\u6211\u4eec\u5229\u7528\u89c4\u5212\u5f00\u59cb\u65f6\u5217\u51fa\u7684\u6307\u6807\u6765\u5c55\u793a\u6210\u529f\u7387\u3002 \u6b64\u65f6\uff0c\u6211\u4eec\u5fc5\u987b\u5448\u73b0\u5728\u65f6\u95f4\u8303\u56f4\u5185\u6267\u884c\u7684\u76ee\u6807\uff0c\u663e\u793a\u56e2\u961f\u884c\u52a8\u8ba1\u5212\u5e26\u6765\u7684\u5f71\u54cd\u548c\u7ed3\u679c\u3002<\/p>\n
\u9664\u4e86\u5de5\u4f5c\u7684\u8981\u70b9\u4e4b\u5916\uff0c\u6211\u4eec\u5fc5\u987b\u7262\u8bb0\u6211\u4eec\u4ece\u7ed3\u679c\u4e2d\u5b66\u5230\u7684\u4e1c\u897f\uff0c\u4ee5\u53ca\u5728\u4e0b\u4e00\u4e2a\u5468\u671f\u4e2d\u8981\u5f00\u5c55\u7684\u6b65\u9aa4\u3002<\/p>\n
AIMA\u65b9\u6cd5\u5b9e\u8df5<\/h2>\n
\u80cc\u666f\uff1a<\/h4>\n
\u4f0a\u838e\u8d1d\u5c14\u88ab\u4e00\u5bb6\u91d1\u878d\u884c\u4e1a\u7684\u516c\u53f8\u8058\u7528\uff0c\u5c06\u52a0\u5165\u4e00\u4e2a\u65b0\u6210\u7acb\u7684\u56e2\u961f\uff0c\u8d1f\u8d23\u4e3a\u5176\u6838\u5fc3\u7cfb\u7edf\u5f00\u53d1\u65b0\u529f\u80fd\u3002 \u8be5\u529f\u80fd\u9700\u8981\u5728\u4e00\u4e2a\u5c0f\u65f6\u5185\u6e05\u7b97 Boleto \u94f6\u884c\u5355\u636e\u7684\u4ed8\u6b3e\u3002<\/p>\n
\u7b2c\u4e00\u6b65\uff1a\u5206\u6790<\/h4>\n
\u52a0\u5165\u56e2\u961f\u540e\uff0c\u4f0a\u838e\u8d1d\u5c14\u5f00\u59cb\u89c2\u5bdf\uff0c\u8bb0\u5f55\u6240\u6709\u53ef\u80fd\u76f8\u5173\u7684\u5185\u5bb9\u3002 \u5728\u4e0e\u56e2\u961f\u4e92\u52a8\u65f6\uff0c\u5979\u8be2\u95ee\u6709\u5173\u65b0\u529f\u80fd\u3001\u5f53\u524d\u7cfb\u7edf\u5982\u4f55\u5de5\u4f5c\u3001\u66f4\u6539\u539f\u56e0\u662f\u4ec0\u4e48\u3001\u5b9e\u65bd\u622a\u6b62\u65e5\u671f\u662f\u4ec0\u4e48\u3001\u4ee5\u53ca\u9879\u76ee\u67b6\u6784\u5982\u4f55\u5de5\u4f5c\u7b49\u95ee\u9898\u3002<\/p>\n
\u901a\u8fc7\u4e0e\u56e2\u961f\u7684\u4e92\u52a8\uff0c\u5979\u5f97\u77e5\u56e2\u961f\u7684\u4efb\u52a1\u662f\u63d0\u9ad8\u9879\u76ee\u8d28\u91cf\uff0c\u7b2c\u4e00\u4e2a\u76ee\u6807\u662f\u5b9e\u73b0 30% \u7684\u4ee3\u7801\u8986\u76d6\u7387\u3002 \u5728\u4e0e\u56e2\u961f\u4ea4\u8c08\u65f6\uff0c\u4f0a\u838e\u8d1d\u5c14\u610f\u8bc6\u5230\u76ee\u524d\u6ca1\u6709\u5728\u4efb\u4f55\u5e94\u7528\u7a0b\u5e8f\u5c42\u4e0a\u6267\u884c\u6d4b\u8bd5\u3002 \u5979\u8ba4\u4e3a\u56e2\u961f\u7ba1\u7406\u5c42\u8bbe\u5b9a\u7684 KPI \u4e0e\u56e2\u961f\u5b9e\u8df5\u4e4b\u95f4\u5b58\u5728\u504f\u5dee\u3002<\/p>\n
\u4f0a\u838e\u8d1d\u5c14\u53d1\u73b0\uff0c\u5728\u9879\u76ee\u5f00\u59cb\u65f6\uff0c\u4e00\u4f4d\u540d\u53eb\u8d39\u5c14\u5357\u8fbe\u7684\u5f00\u53d1\u4eba\u5458\u5f00\u59cb\u5199\u5355\u5143\u6d4b\u8bd5\uff0c\u4f46\u7531\u4e8e\u9879\u76ee\u7d27\u5f20\u7684\u4ea4\u4ed8\u5468\u671f\u548c\u7f3a\u5c11\u56e2\u961f\u5176\u4ed6\u6210\u5458\u7684\u53c2\u4e0e\u800c\u534a\u9014\u800c\u5e9f\u3002<\/p>\n
\u7b2c\u4e8c\u6b65\uff1a\u5f71\u54cd<\/h4>\n
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